This privacy policy sets out how https://villaemy.com/ uses and protects your information when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. Changes to this Privacy Policy are effective when they are posted on this page. You should check this page to ensure that you are happy with any changes. By using this site, you consent to the terms of this privacy policy.

What we collect

We may collect the following information:

• • Name and payment details
• • Contact information including email address
• • Demographic information such as postcode, preferences and interests
• • Other information relevant to customer surveys and/or offers
• • Usage data

What we do with the information we gather

We require this information to understand your needs and provide youwith a better service, and in particular for the following reasons:

• • To process your order and obtain payment
• • Internal record keeping
• • We may use the information to improve our products and services
• • We may periodically send promotional emails about new products, special offers or other
• • information which we think you may find interesting using the email address which you have provided

If you believe that any information we are holding on you is incorrect or incomplete, please email us at ask@villaemy.com as soon as possible. We will promptly correct any information found to be incorrect.

Log Files

We keep access, error, and security log files for 28 days. The purpose of these files is to monitor, troubleshoot, and maintain our website secure.

Third-party services

We use third-party services (e.g. for booking and payment processing). With regards to payment processing, we will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. Our website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google').

Cookies

Google Analytics uses cookies, which are small text files placed on your computer, to help us analyze how users interact with the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You can manage your cookie preferences through the cookie consent banner that appears on our website. This banner allows you to choose which types of cookies you are comfortable accepting. Please note that rejecting cookies may impact the functionality of certain features on our website.

For more information on Google Analytics' privacy practices, please visit the Google Analytics Privacy Policy at policies.google.com/privacy.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Sale of your personal information

We WILL NOT sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Retention of Your Personal Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.

Usage Data

Usage Data refers to data collected automatically, either generated by the use of our website or from our website's infrastructure itself (for example, the duration of a page visit). Usage Data may include information such as your device's Internet Protocol address (IPaddress), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Children's Personal Information

We don't provide our service for purchase by children. If you're under 18, you may use our service only with the involvement of a parent or guardian.